Other personal information such as date of birth or occupation so we can understand the profile of our supporters (this helps us reach new supporters).Contact information, such as your name, address, email and phone number, so we can keep in touch with you.You might give your information to us directly, for example by phoning us or visiting our website, or indirectly, perhaps by clicking on a social media ad, signing up for a Facebook challenge, or giving it to an agency we’re working with. We do this so that we can raise funds to support our work and so we can let you know about how else you can support us and the difference you help us to make. We collect information from you so we can contact you as part of your ongoing relationship with us. If you’re not happy with any changes then do let us know. When we make significant changes that we think may influence your decisions, we’ll aim to tell you about these directly. Sometimes we may need to change our policies and we’ll do so by updating this policy document on our website and putting a note at the top outlining the changes so they’re clear. After all, without you, our supporters, there is no Starlight. Above all, it underlines our commitment to making sure your privacy is protected (and along the way it explains how we use the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 to do so). This policy explains how we collect, use and protect any information you give us, when we might share it and how you can stay in control of how we use it. If you’re applying for a job or volunteering opportunity with us then you can find some specific information relevant to you in the Privacy and Recruitment section of this policy.ĭuring your interactions with us we’re likely to collect a fair amount of personal data from you. If you’re part of the community of children, families and health professionals with whom we work then there’s a special privacy policy for you here as some of the data we collect and the way we use it is different. We sometimes use external sources to build a profile of individual supporters to help make communications more relevant, but we never share it with others.When you’re on our social media pages, you’re on their territory and subject to their rules and cookie usage so do check their privacy policy and your cookie settings.We never share it with another organisation for their own use. We’re a small team and have to outsource some services, so your data will occasionally be passed to other organisations who we trust to look after it.For everything else (including tracking and analytical cookies) we ask your consent. We collect cookies on our website and may share them with social media platforms, but the only ones we use without your consent are the ones needed for the website to work.You can tell us at any time if you don’t want to hear from us (details at the bottom of this notice).We only email or phone you about fundraising if you actively give us your consent.If you give us your address, we’ll send you direct mail unless you ask us not to.We always follow GDPR and other UK law and aim for best practice.We respect and look after your data – it’s yours and you should be in control of how it’s used.It’s important we tell you everything about how we collect and use your data but there’s a lot of information and we believe strongly in transparency so here are the key points in case you don’t have time to read the full version right now:
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